Santa Fe Animal Hospital

What to Expect

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world-class service and a state-of-the-art veterinary facility.

Your pet’s annual vet check-up will include a total physical exam, with a thorough investigation of your pet’s head, body and tail, and his teeth and gums as well. Because even the most cooperative pet may not readily go along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect.

We always recommend keeping an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet’s elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet’s behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated events may help explain results of your pet’s medical tests. Also, if you need to change vets, it’s good to have this journal to provide a complete medical history.

Choose a veterinarian who is calm, compassionate and willing to explain all the procedures your pet undergoes. Try to find a vet with whom both you and your pet feel comfortable. Choose a clinic with qualified staff and facilities that is capable of performing surgery and other procedures requiring anesthesia, such as teeth cleaning. Because of the general risks inherent with anesthesia–especially for very old, very young or very ill pets– your veterinarian will likely suggest a few exams, including a chest X-ray and lab work of blood and urine, before your pet is anesthetized. During the procedure he might need an IV drip; antibiotics may be necessary before and after.

If your pet must undergo a procedure that requires more precise knowledge and experience, Dr. Presnell may refer you to a specialist, a veterinarian who has completed advanced studies in areas such as internal medicine, surgery, and emergency care.

We will be re-opening on Tuesday, March 1st!

Please note the updated process below:

  • One person per pet will be allowed in the building. We ask that you continue to check in by phone at (863) 665-5033 when you arrive for your pet’s appointment, then wait for a team member to come out and escort you and your pet into the building. 
  • We do request that you wear a mask when in the building.
  • Please social distance as best as possible when in the hospital. 
  • Our waiting room will be open with socially distanced seating. 
  • When in the waiting room, a staff member will discuss your pet’s history and take note of any issues you would like the doctor to examine.
  • Due to the exam rooms being small, a staff member will then escort your pet to the exam room, while you continue to wait in the waiting room. 
  • After the examination, you will be brought into the exam room to discuss the findings and treatment plan with the doctor. 
  • If you are sick, especially with flu-like symptoms, or have been in contact with anyone who tested positive for COVID-19, we do ask that you find a friend or family member to bring your pet to their appointment. 
  • Our curbside service will no longer be a required part of our COVID-19 protocol; however, if you prefer to take advantage of this service, just let us know when you arrive.
  • In order to reduce traffic flow inside the clinic, food and medicine pick up will still remain curbside.

We know this has been a long and trying year for everyone, and we sincerely appreciate how understanding our clients have been with the necessary restrictions and changes. 

Thank you for continuing to trust us with your pet’s health!
The Santa Fe Animal Hospital Team