Santa Fe Animal Hospital

Santa Fe Animal Hospital Accessibility Statement

Updated: April 2021

General

Santa Fe Animal Hospital strives to ensure that its services are accessible to people with disabilities. Santa Fe Animal Hospital has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on santafe-animalhospital.com

santafe-animalhospital.com makes available the UserWay’s Web Accessibility Widget is powered by a dedicated accessibility server. The software allows santafe-animalhospital.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The santafe-animalhospital.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Santa Fe Animal Hospital continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan santafe-animalhospital.com with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on santafe-animalhospital.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on santafe-animalhospital.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Santa Fe Animal Hospital Customer Support as follows:

Email: [email protected]

Phone: (863) 665-5033

We will be re-opening on Tuesday, March 1st!

Please note the updated process below:

  • One person per pet will be allowed in the building. We ask that you continue to check in by phone at (863) 665-5033 when you arrive for your pet’s appointment, then wait for a team member to come out and escort you and your pet into the building. 
  • We do request that you wear a mask when in the building.
  • Please social distance as best as possible when in the hospital. 
  • Our waiting room will be open with socially distanced seating. 
  • When in the waiting room, a staff member will discuss your pet’s history and take note of any issues you would like the doctor to examine.
  • Due to the exam rooms being small, a staff member will then escort your pet to the exam room, while you continue to wait in the waiting room. 
  • After the examination, you will be brought into the exam room to discuss the findings and treatment plan with the doctor. 
  • If you are sick, especially with flu-like symptoms, or have been in contact with anyone who tested positive for COVID-19, we do ask that you find a friend or family member to bring your pet to their appointment. 
  • Our curbside service will no longer be a required part of our COVID-19 protocol; however, if you prefer to take advantage of this service, just let us know when you arrive.
  • In order to reduce traffic flow inside the clinic, food and medicine pick up will still remain curbside.

We know this has been a long and trying year for everyone, and we sincerely appreciate how understanding our clients have been with the necessary restrictions and changes. 

Thank you for continuing to trust us with your pet’s health!
The Santa Fe Animal Hospital Team